Reservations through our website will be guaranteed following receipt of the entire (100%) stay fee. Please note that reservations via online travel agencies may be subject to different deposit and/or pre-payment requirements.
We appreciate that plans change and hopefully, changes will not affect your plans to stay with us. During the winter season (December to March), cancellations will be subject to the following conditions and fees.
Individual Room Bookings
Group (Entire Lodge) Bookings
During the green season (April to November), there is free cancellation up to 24 hours before arrival. Cancellations within 24 hours before arrival or no-show will be subject a 100% cancellation fee (non-refundable).
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